MERCEDES BENZ GLE350 2020: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
NHTSA Campaign ID Number: 19V648000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | GLE350 | 2020 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2019-11-22 | 2019-09-09 | 2019-09-09 |
Production Dates: 2018-07-13 - 2019-08-30
Manufacturers Involved: Mercedes-Benz USA, LLC
Manufacturer Campaign Number: 2019090005
Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Potential Number Of Units Affected: 1478
Report Initiator: MFR MFR Report
Federal Motor Vehicle Safety Standard Number: 202
Mercedes-Benz USA, LLC. "MBUSA" is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard "FMVSS" number 202a, "Head Restraints."
Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.
MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
