MERCEDES BENZ GLE 350 2020: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Make : MERCEDES BENZ Model : GLE 350 Year : 2020
Build Dates : 2018-07-13 - 2019-08-30
NHTSA CAMPAIGN ID Number : 19V648000
Date Owner's Notified: 2019-11-22 Date Received by ODI: 2019-09-09 Date Added to Database: 2019-09-09
Manufacturers Involved: Mercedes-Benz USA, LLC
Manufacturer's Responsible for the Recall:
Manufacturer Campaign Number: 2019090005
Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Potential Number Of Units Affected : 1478
Summary:
      Mercedes-Benz USA, LLC. "MBUSA" is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard "FMVSS" number 202a, "Head Restraints."
Consequence:
      Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.
Remedy:
      MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.
Report Initiator: MFR V Report
Regulation Part Number: Federal Motor Vehicle Safety Standard Number: 202
Notes:
      Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.