MERCEDES BENZ GLC350E 2020: EXTERIOR LIGHTING:HEADLIGHTS

General Information

NHTSA Campaign ID Number: 24V070000

Make Model Year
MERCEDES BENZ GLC350E 2020
Date Owners Notified Date Received by ODI Date Added to Database
2024-02-23 2024-02-02 2024-02-05

Manufacturers Involved: Mercedes-Benz USA, LLC

Component: EXTERIOR LIGHTING:HEADLIGHTS

Potential Number Of Units Affected: 15502

Report Initiator: MFR MFR Report

Federal Motor Vehicle Safety Standard Number: 108

Summary

Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2019-2022 GLC 300, 2020 GLC 350e, and 2020-2022 AMG GLC 43 vehicles. The headlights may be incorrectly adjusted too high and create a glare for oncoming traffic. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

Incorrectly aimed headlights can reduce the visibility of oncoming traffic, increasing the risk of a crash.

Remedy

Dealers will inspect the headlight adjustment and correct it if necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.