MERCEDES BENZ GLC350E 2020: STEERING:ELECTRIC POWER ASSIST SYSTEM

General Information

NHTSA Campaign ID Number: 20V651000

Make Model Year
MERCEDES BENZ GLC350E 2020
Date Owners Notified Date Received by ODI Date Added to Database
2020-12-11 2020-10-23 2020-10-26

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2020110012

Component: STEERING:ELECTRIC POWER ASSIST SYSTEM

Potential Number Of Units Affected: 2533

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC. "MBUSA" is recalling certain 2020 GLC300, GLC350e, GLC43 AMG, and GLC63 AMG vehicles. The power steering control unit wiring harness may have been damaged during the production process, possibly resulting in a loss of power steering assist or an electrical short-circuit.

Consequence

A loss of power steering assist can increase the risk of a crash. Additionally, If the wiring harness short-circuits, there is an increased risk of a fire.

Remedy

MBUSA will notify owners, and dealers will inspect the wiring harness, and replace it if necessary, free of charge. The recall began December 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110012.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.