MERCEDES BENZ GLC350E 2018: STRUCTURE:BODY:ROOF AND PILLARS

General Information

NHTSA Campaign ID Number: 18V683000

Make Model Year
MERCEDES BENZ GLC350E 2018
Date Owners Notified Date Received by ODI Date Added to Database
2018-11-02 2018-10-01 2018-10-04

Production Dates: 2015-03-06 - 2018-05-31

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2018100002

Component: STRUCTURE:BODY:ROOF AND PILLARS

Potential Number Of Units Affected: 4702

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC. "MBUSA" is recalling certain 2016-2018 Mercedes-Benz GLC300 and GLC300 4Matic, 2018 GLC350e and GLC63 AMG 4Matic and 2017-2018 GLC43 AMG 4Matic vehicles. The seat belt latch plates "the parts that insert into the buckles" for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.

Consequence

If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will install felt strips between the C-pillar and rear side paneling, free of charge. The recall began November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018100002.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.