MERCEDES BENZ GLC300 2024: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

General Information

NHTSA Campaign ID Number: 24V862000

Make Model Year
MERCEDES BENZ GLC300 2024
Date Owners Notified Date Received by ODI Date Added to Database
2025-01-10 2024-11-15 2024-11-18

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2024120005

Component: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

Potential Number Of Units Affected: 3

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2024 GLC 300 4MATIC, and S 580 4MATIC vehicles. The bolts that secure the rear axle differential to the rear axle carrier may come loose, which can result in a separation of the drive shaft from the rear axle differential.

Consequence

Driveshaft separation can cause a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will repair the rear axle differential bolt connection as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120005.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153' or go to nhtsa.gov.