MERCEDES BENZ GLC300 2024: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

General Information

NHTSA Campaign ID Number: 24V862000

Make Model Year
MERCEDES BENZ GLC300 2024
Date Received by ODI Date Added to Database
2024-11-15 2024-11-18

Manufacturers Involved: Mercedes-Benz USA, LLC

Component: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

Potential Number Of Units Affected: 3

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2024 GLC 300 4MATIC, and S 580 4MATIC vehicles. The bolts that secure the rear axle differential to the rear axle carrier may come loose, which can result in a separation of the drive shaft from the rear axle differential.

Consequence

Driveshaft separation can cause a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will repair the rear axle differential bolt connection as necessary, free of charge. Owner notification letters are expected to be mailed December 28, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153' or go to nhtsa.gov.