MERCEDES BENZ GLC300 2023: TRAILER HITCHES

General Information

NHTSA Campaign ID Number: 23V629000

Make Model Year
MERCEDES BENZ GLC300 2023
Date Owners Notified Date Received by ODI Date Added to Database
2024-01-26 2023-09-11 2023-09-12

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2023090010/120002

Component: TRAILER HITCHES

Potential Number Of Units Affected: 12118

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2023 GLC300 vehicles. The front tow eye may be inadequately threaded to the crossmember and can detach during towing.

Consequence

A detached tow eye can separate the vehicle from the tow truck, increasing the risk of a crash or injury.

Remedy

Dealers will inspect and replace the front crossmember, as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023090010/120002.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.