MERCEDES BENZ GLC300 2019: STEERING:ELECTRIC POWER ASSIST SYSTEM
NHTSA Campaign ID Number: 19V822000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | GLC300 | 2019 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2019-12-20 | 2019-11-18 | 2019-11-18 |
Production Dates: 2018-11-23 - 2018-12-04
Manufacturers Involved: Mercedes-Benz USA, LLC
Manufacturer Campaign Number: 2019110014
Component: STEERING:ELECTRIC POWER ASSIST SYSTEM
Potential Number Of Units Affected: 3
Report Initiator: MFR MFR Report
Mercedes-Benz USA, LLC. "MBUSA" is recalling certain 2019 GLC300 and GLC300 4MATIC vehicles. The electrical connection between the power steering electric motor and the control unit may fail, resulting in the loss of electric power steering assist.
A loss of power steering assist would require a greater steering effort to control the vehicle, increasing the risk of a crash.
MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began December 20, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019110014.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
