MERCEDES BENZ GLC300 2019: STEERING:ELECTRIC POWER ASSIST SYSTEM

General Information

NHTSA Campaign ID Number: 18V840000

Make Model Year
MERCEDES BENZ GLC300 2019
Date Owners Notified Date Received by ODI Date Added to Database
2019-06-07 2018-11-27 2018-11-30

Production Dates: 2018-07-10 - 2018-07-21

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2019040007

Component: STEERING:ELECTRIC POWER ASSIST SYSTEM

Potential Number Of Units Affected: 7

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2019 GLC300 vehicles. An internal sensor within the electric power steering unit may fail, deactivating the power steering assist.

Consequence

A loss of electric power steering assist can increase the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the steering unit, free of charge. The recall began June 7, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA'S number for this recall is 2019040007.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.