MERCEDES BENZ GLC300 2016: STRUCTURE:BODY:ROOF AND PILLARS

General Information

NHTSA Campaign ID Number: 23V854000

Make Model Year
MERCEDES BENZ GLC300 2016
Date Owners Notified Date Received by ODI Date Added to Database
2024-03-22 2023-12-15 2023-12-18

Production Dates: 2015-06-16 - 2015-11-03

Manufacturers Involved: Mercedes-Benz USA, LLC

Component: STRUCTURE:BODY:ROOF AND PILLARS

Potential Number Of Units Affected: 2976

Report Initiator: ODI ODI Report

Summary

Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Consequence

A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.