MERCEDES BENZ GLC 300 2019: STEERING:ELECTRIC POWER ASSIST SYSTEM

Make : MERCEDES BENZ Model : GLC 300 Year : 2019
Build Dates : 2018-11-23 - 2018-12-04
NHTSA CAMPAIGN ID Number : 19V822000
Date Owner's Notified: 2019-12-20 Date Received by ODI: 2019-11-18 Date Added to Database: 2019-11-18
Manufacturers Involved: Mercedes-Benz USA, LLC
Manufacturer's Responsible for the Recall:
Manufacturer Campaign Number: 2019110014
Component: STEERING:ELECTRIC POWER ASSIST SYSTEM
Potential Number Of Units Affected : 3
Summary:
      Mercedes-Benz USA, LLC. "MBUSA" is recalling certain 2019 GLC300 and GLC300 4MATIC vehicles. The electrical connection between the power steering electric motor and the control unit may fail, resulting in the loss of electric power steering assist.
Consequence:
      A loss of power steering assist would require a greater steering effort to control the vehicle, increasing the risk of a crash.
Remedy:
      MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began December 20, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019110014.
Report Initiator: MFR V Report
Regulation Part Number: Federal Motor Vehicle Safety Standard Number:
Notes:
      Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.