MERCEDES BENZ GLA250 2017: STEERING:GEAR BOX:SHAFT SECTOR

General Information

NHTSA Campaign ID Number: 21V229000

Make Model Year
MERCEDES BENZ GLA250 2017
Date Owners Notified Date Received by ODI Date Added to Database
2021-07-23 2021-04-01 2021-04-02

Production Dates: 2016-08-15 - 2016-11-22

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2021060001

Component: STEERING:GEAR BOX:SHAFT SECTOR

Potential Number Of Units Affected: 4992

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.

Consequence

A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060001.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.