MERCEDES BENZ G550 2021: LATCHES/LOCKS/LINKAGES:DOORS:LATCH

General Information

NHTSA Campaign ID Number: 21V353000

Make Model Year
MERCEDES BENZ G550 2021
Date Owners Notified Date Received by ODI Date Added to Database
2021-07-09 2021-05-14 2021-05-17

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2021060007/14

Component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Potential Number Of Units Affected: 17800

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2019-2021 G550 and G63 AMG vehicles. Components within the door latch may prevent the rear doors from latching or opening properly.

Consequence

The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.

Remedy

Dealers will replace the rear door latches, free of charge. Owner notification letters were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. Note: Vehicles repaired prior to this recall must return to dealers to have the remedy performed. MBUSA's numbers for this recall are 2021060007 and 2021060014.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.