MERCEDES BENZ EQS580 2022: ELECTRICAL SYSTEM:PROPULSION SYSTEM

General Information

NHTSA Campaign ID Number: 23V405000

Make Model Year
MERCEDES BENZ EQS580 2022
Date Owners Notified Date Received by ODI Date Added to Database
2023-07-19 2023-06-05 2023-06-05

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2023060009

Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM

Potential Number Of Units Affected: 8281

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.