MERCEDES BENZ EQS580 2022: COMMUNICATION: AUTO CRASH NOTIFICATION

General Information

NHTSA Campaign ID Number: 22V190000

Make Model Year
MERCEDES BENZ EQS580 2022
Date Owners Notified Date Received by ODI Date Added to Database
2022-04-01 2022-03-25 2022-03-28

Manufacturers Involved: Mercedes-Benz USA, LLC

Component: COMMUNICATION: AUTO CRASH NOTIFICATION

Potential Number Of Units Affected: 8

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.

Consequence

A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.

Remedy

Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.