MERCEDES BENZ EQS450 2022: COMMUNICATION: AUTO CRASH NOTIFICATION
NHTSA Campaign ID Number: 22V190000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | EQS450 | 2022 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2022-04-01 | 2022-03-25 | 2022-03-28 |
Manufacturers Involved: Mercedes-Benz USA, LLC
Component: COMMUNICATION: AUTO CRASH NOTIFICATION
Potential Number Of Units Affected: 8
Report Initiator: MFR MFR Report
Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.
A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.
Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1-800-367-6372.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
