MERCEDES BENZ EQE 350 2023: ELECTRICAL SYSTEM:SOFTWARE
NHTSA Campaign ID Number: 23V853000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | EQE 350 | 2023 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2024-02-02 | 2023-12-15 | 2023-12-18 |
Manufacturers Involved: Mercedes-Benz USA, LLC
Manufacturer Campaign Number: 2024010009
Component: ELECTRICAL SYSTEM:SOFTWARE
Potential Number Of Units Affected: 10
Report Initiator: MFR MFR Report
Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
