MERCEDES BENZ E550 2007: VISIBILITY:SUN/MOON ROOF ASSEMBLY

General Information

NHTSA Campaign ID Number: 19V918000

Make Model Year
MERCEDES BENZ E550 2007
Date Owners Notified Date Received by ODI Date Added to Database
2020-07-10 2019-12-20 2019-12-23

Production Dates: 2006-01-16 - 2006-08-21

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2020040011

Component: VISIBILITY:SUN/MOON ROOF ASSEMBLY

Potential Number Of Units Affected: 747928

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC. "MBUSA" is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Consequence

A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.