MERCEDES BENZ E450 2021: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

General Information

NHTSA Campaign ID Number: 22V733000

Make Model Year
MERCEDES BENZ E450 2021
Date Owners Notified Date Received by ODI Date Added to Database
2023-01-20 2022-09-30 2022-10-03

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2022100009

Component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Potential Number Of Units Affected: 19968

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call "eCall" system, electric seat adjustment, hazard warning lights, and automatic door locks.

Consequence

The inability to operate safety features "eCall system, hazard lights, electric seats, or automatic door locks" can increase the risk of injury during a crash.

Remedy

Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.