MERCEDES BENZ E450 2021: SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

General Information

NHTSA Campaign ID Number: 21V406000

Make Model Year
MERCEDES BENZ E450 2021
Date Owners Notified Date Received by ODI Date Added to Database
2021-07-16 2021-05-28 2021-06-01

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2021060010

Component: SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Potential Number Of Units Affected: 218

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.

Consequence

Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.

Remedy

Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.