MERCEDES BENZ E400 2018: STEERING

General Information

NHTSA Campaign ID Number: 18V872000

Make Model Year
MERCEDES BENZ E400 2018
Date Owners Notified Date Received by ODI Date Added to Database
2019-01-18 2018-12-07 2018-12-12

Production Dates: 2018-05-17 - 2018-05-17

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2018120010

Component: STEERING

Potential Number Of Units Affected: 2

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC "MBUSA" is recalling one 2018 Mercedes-Benz E400 Coupe and one C300 4Matic Coupe. The steering coupling may not have been correctly locked during manufacturing.

Consequence

If the steering connection was not properly locked, the mechanical connection between the steering wheel and steering rack may come loose, reducing steering ability and increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the steering coupling and lock it correctly if necessary, free of charge. The recall began January 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120010.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.