MERCEDES BENZ E350 2009: VISIBILITY:SUN/MOON ROOF ASSEMBLY
NHTSA Campaign ID Number: 19V918000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | E350 | 2009 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2020-07-10 | 2019-12-20 | 2019-12-23 |
Production Dates: 2006-07-01 - 2009-04-30
Manufacturers Involved: Mercedes-Benz USA, LLC
Manufacturer Campaign Number: 2020040011
Component: VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Number Of Units Affected: 747928
Report Initiator: MFR MFR Report
Mercedes-Benz USA, LLC. "MBUSA" is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
