MERCEDES BENZ E350 2009: SUSPENSION:REAR

General Information

NHTSA Campaign ID Number: 12V264000

Make Model Year
MERCEDES BENZ E350 2009
Date Owners Notified Date Received by ODI Date Added to Database
2012-09-07 2012-06-12 2012-06-12

Production Dates: 2006-07-01 - 2009-04-30

Manufacturers Involved: Mercedes-Benz USA, LLC

Component: SUSPENSION:REAR

Potential Number Of Units Affected: 3613

Report Initiator: MFR MFR Report

Summary

MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2007-2009 E350 4MATIC WAGON VEHICLES MANUFACTURED FROM JULY 1, 2006, THROUGH APRIL 30, 2009. A CONNECTING ROD FOR THE LOAD LEVELING REAR SUSPENSION SYSTEM MAY FAIL.

Consequence

IF THIS OCCURS, THE DRIVER MAY HAVE REDUCED VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Remedy

MERCEDES-BENZ WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE ALL THE CONNECTING RODS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2012. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Notes

CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 'TTY: 1-800-424-9153'; OR GO TO HTTP://WWW.SAFERCAR.GOV.