MERCEDES BENZ E350 2007: VISIBILITY:SUN/MOON ROOF ASSEMBLY

General Information

NHTSA Campaign ID Number: 21V196000

Make Model Year
MERCEDES BENZ E350 2007
Date Owners Notified Date Received by ODI Date Added to Database
2021-05-07 2021-03-19 2021-03-22

Production Dates: 2006-07-01 - 2009-04-30

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2021040012

Component: VISIBILITY:SUN/MOON ROOF ASSEMBLY

Potential Number Of Units Affected: 11356

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.

Consequence

A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.