MERCEDES BENZ E300 2017: ELECTRICAL SYSTEM:SOFTWARE
NHTSA Campaign ID Number: 17V245000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | E300 | 2017 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2017-05-19 | 2017-04-11 | 2017-04-12 |
Production Dates: 2016-06-29 - 2016-04-29
Manufacturers Involved: Mercedes-Benz USA, LLC
Component: ELECTRICAL SYSTEM:SOFTWARE
Potential Number Of Units Affected: 15
Report Initiator: MFR MFR Report
Federal Motor Vehicle Safety Standard Number: 101
Mercedes-Benz USA, LLC. "MBUSA" is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard "FMVSS" number 101, "Control and Displays."
Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.
MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
