MERCEDES BENZ E300 2017: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

General Information

NHTSA Campaign ID Number: 17V078000

Make Model Year
MERCEDES BENZ E300 2017
Date Owners Notified Date Received by ODI Date Added to Database
2017-03-31 2017-02-08 2017-02-10

Production Dates: 2016-07-18 - 2016-07-22

Manufacturers Involved: Mercedes-Benz USA, LLC

Component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Potential Number Of Units Affected: 73

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2017 E300 and E300 4Matic vehicles. The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear.

Consequence

If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.