MERCEDES BENZ CLS550 2012: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
NHTSA Campaign ID Number: 12V533000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | CLS550 | 2012 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2012-11-21 | 2012-11-06 | 2012-11-09 |
Production Dates: 2011-12-01 - 2011-12-13
Manufacturers Involved: Mercedes-Benz USA, LLC
Component: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Potential Number Of Units Affected: 23
Report Initiator: MFR MFR Report
Mercedes-Benz is recalling certain model year 2012 CLS550 and CLS550 4Matic vehicles, manufactured December 01, 2011, through December 13, 2011. The bolts that hold the hood's secondary latch striker may have been insufficiently tightened.
The reduced torque of the striker bolts might lead to a loosening of the bolts. If two of the four bolts securing the striker became loose, the secondary hood latch function would become ineffective. If this problem combines with a failure of the primary hood lock or if the hood is not properly closed, the hood could open while driving, increasing the risk of a vehicle crash.
Mercedes-Benz will notify owners, and dealers will check and retighten the bolts as necessary. Mercedes-Benz notified the owners by phone for this campaign starting on 11/21/2012. Owners may contact Mercedes-Benz at 1-800-367-6372.
Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 'TTY: 1-800-424-9153'; or go to http://www.safercar.gov.
