MERCEDES BENZ CLA250 2020: STEERING:ELECTRIC POWER ASSIST SYSTEM

General Information

NHTSA Campaign ID Number: 21V989000

Make Model Year
MERCEDES BENZ CLA250 2020
Date Owners Notified Date Received by ODI Date Added to Database
2022-01-21 2021-12-17 2021-12-20

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2021120016

Component: STEERING:ELECTRIC POWER ASSIST SYSTEM

Potential Number Of Units Affected: 1

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC "MBUSA" is recalling one 2020 CLA250 vehicle. The power supply connection to the electric power steering may have been contaminated with melted adhesive, which can cause the power steering assist to fail while driving.

Consequence

A sudden loss of power steering assist can increase the risk of a crash.

Remedy

A dealer will inspect and repair the power supply connection, as necessary, free of charge. The owner notification letter was mailed January 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021120016.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.