MERCEDES BENZ C400 2015: STEERING:ELECTRIC POWER ASSIST SYSTEM
NHTSA Campaign ID Number: 15V845000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | C400 | 2015 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2016-01-15 | 2015-12-16 | 2015-12-16 |
Production Dates: 2014-01-27 - 2014-12-01
Manufacturers Involved: Mercedes-Benz USA, LLC
Manufacturer Campaign Number: 2015120006
Component: STEERING:ELECTRIC POWER ASSIST SYSTEM
Potential Number Of Units Affected: 28452
Report Initiator: MFR MFR Report
Mercedes-Benz USA, LLC "MBUSA" is recalling certain model year 2015 C300 and C400 4matic sedans manufactured January 27, 2014, to December 1, 2014. Due to an error in the electric power steering control unit software, the affected vehicles may have a loss of electric power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
MBUSA will notify owners, and dealers will update the power steering software, free of charge. The recall began in January 15, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
