MERCEDES BENZ C350E 2020: BACK OVER PREVENTION:DISPLAY FUNCTION

General Information

NHTSA Campaign ID Number: 22V232000

Make Model Year
MERCEDES BENZ C350E 2020
Date Owners Notified Date Received by ODI Date Added to Database
2022-07-15 2022-04-08 2022-04-11

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2022060007

Component: BACK OVER PREVENTION:DISPLAY FUNCTION

Potential Number Of Units Affected: 126443

Report Initiator: MFR MFR Report

Federal Motor Vehicle Safety Standard Number: 111

Summary

Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.