MERCEDES BENZ C350E 2019: STEERING:RACK AND PINION:RACK
NHTSA Campaign ID Number: 18V850000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | C350E | 2019 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2019-08-23 | 2018-11-29 | 2018-12-04 |
Production Dates: 2018-01-02 - 2018-10-05
Manufacturers Involved: Mercedes-Benz USA, LLC
Manufacturer Campaign Number: 2019080012
Component: STEERING:RACK AND PINION:RACK
Potential Number Of Units Affected: 6373
Report Initiator: MFR MFR Report
Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
A car that cannot be properly steered has an increased risk of a crash.
MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
