MERCEDES BENZ C350E 2018: STRUCTURE:BODY:ROOF AND PILLARS
NHTSA Campaign ID Number: 23V854000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | C350E | 2018 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2024-03-22 | 2023-12-15 | 2023-12-18 |
Production Dates: 2018-01-02 - 2018-10-05
Manufacturers Involved: Mercedes-Benz USA, LLC
Component: STRUCTURE:BODY:ROOF AND PILLARS
Potential Number Of Units Affected: 2976
Report Initiator: ODI ODI Report
Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
A detached roof panel can become a road hazard, increasing the risk of a crash.
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
