MERCEDES BENZ C300 2019: ELECTRICAL SYSTEM:SOFTWARE
NHTSA Campaign ID Number: 18V909000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | C300 | 2019 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2019-01-29 | 2018-12-19 | 2019-01-30 |
Production Dates: 2017-07-05 - 2018-11-26
Manufacturers Involved: Mercedes-Benz USA, LLC
Manufacturer Campaign Number: 2018120025
Component: ELECTRICAL SYSTEM:SOFTWARE
Potential Number Of Units Affected: 675
Report Initiator: MFR MFR Report
Mercedes-Benz USA,LLC "Mercedes" is recalling certain 2019 C43 AMG, C43 AMG Cabrio, C43 AMG 4MATIC Coupe, C300 4MATIC, C300 4MATIC Coupe, C300 Coupe, C300 Cabrio, C300 4MATIC Cabrio, and C300 vehicles. After parking and exiting the vehicle, the Electronic Stability Program "ESP" software may prevent the electronic parking brake from being disengaged when returning to the vehicle, unless the ESP system is deactivated.
Driving the vehicle with the ESP system deactivated could increase the risk of a crash.
Mercedes has notified owners, and dealers will update the ESP system software, free of charge. The recall began January 29, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2018120025.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
