MERCEDES BENZ C300 2019: ELECTRICAL SYSTEM:SOFTWARE

General Information

NHTSA Campaign ID Number: 18V761000

Make Model Year
MERCEDES BENZ C300 2019
Date Owners Notified Date Received by ODI Date Added to Database
2019-04-12 2018-10-29 2018-11-01

Production Dates: 2017-12-07 - 2018-10-19

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2019030012

Component: ELECTRICAL SYSTEM:SOFTWARE

Potential Number Of Units Affected: 119

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2019 Mercedes-Benz C300, C300 4Matic, C300 4Matic Cabrio, C300 4Matic Coupe, C300 Coupe, C300 Cabrio, C43 AMG, C43 AMG Cabrio, C43 AMG Coupe, CLS450, CLS450 4Matic, CLS53 AMG 4Matic, E53 AMG 4Matic, E450 4Matic, E450 4Matic Coupe, E53 AMG 4Matic Coupe, G550, and G63 AMG vehicles. The Central Powertrain Controller "CPC" control unit could reset while driving, possibly causing an engine stall.

Consequence

An engine stall can increase the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will update the CPC control unit software, free of charge. The recall began April 12, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030012.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.