MERCEDES BENZ C300 2018: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

General Information

NHTSA Campaign ID Number: 19V586000

Make Model Year
MERCEDES BENZ C300 2018
Date Owners Notified Date Received by ODI Date Added to Database
2019-10-18 2019-08-09 2019-08-12

Production Dates: 2018-08-02 - 2019-07-21

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2019090010

Component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Potential Number Of Units Affected: 26584

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC. "MBUSA" is recalling certain 2018-2019 C300, C300 4MATIC, and C43 AMG 4MATIC vehicles. The mounting bracket for the 12-volt battery may not be secured. This may allow the battery to shift, possibly disconnecting the terminals in the event of a crash.

Consequence

Loss of power from the battery can impair post-crash functions, such as communicating with emergency services and activating hazard lights. The battery may also detach and become a road hazard. Either of these scenarios can increase the risk of injury.

Remedy

MBUSA will notify owners, and dealers will replace the battery mounting bracket, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090010.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.