MERCEDES BENZ C300 2017: STEERING:RACK AND PINION:RACK

Make : MERCEDES BENZ Model : C300 Year : 2017
Build Dates : 2018-01-02 - 2018-10-05
NHTSA CAMPAIGN ID Number : 18V850000
Date Owner's Notified: 0000-00-00 Date Received by ODI: 2018-11-29 Date Added to Database: 2018-12-04
Manufacturers Involved: Mercedes-Benz USA, LLC.
Manufacturer's Responsible for the Recall:
Manufacturer Campaign Number:
Component: STEERING:RACK AND PINION:RACK
Potential Number Of Units Affected : 6162
Summary:
      Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
Consequence:
      A car that cannot be properly steered has an increased risk of a crash.
Remedy:
      MBUSA will notify owners, and dealers will replace the steering rack, free of charge. An interim letter was mailed to owners on January 25, 2019. A second letter will be mailed once remedy parts are available. Owners may contact MBUSA customer service at 1-800-367-6372.
Report Initiator: MFR V Report
Regulation Part Number: Federal Motor Vehicle Safety Standard Number:
Notes:
      Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.