MERCEDES BENZ C300 2016: STEERING:ELECTRIC POWER ASSIST SYSTEM
NHTSA Campaign ID Number: 17V243000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | C300 | 2016 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2017-06-05 | 2017-04-11 | 2017-04-12 |
Production Dates: 2016-07-11 - 2016-11-03
Manufacturers Involved: Mercedes-Benz USA, LLC
Component: STEERING:ELECTRIC POWER ASSIST SYSTEM
Potential Number Of Units Affected: 3
Report Initiator: MFR MFR Report
Mercedes-Benz USA, LLC. "MBUSA" is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.
A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.
MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
