MERCEDES BENZ C300 2016: STEERING:ELECTRIC POWER ASSIST SYSTEM
NHTSA Campaign ID Number: 16V438000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | C300 | 2016 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2016-12-19 | 2016-06-15 | 2016-06-15 |
Production Dates: 2015-11-04 - 2016-03-01
Manufacturers Involved: Mercedes-Benz USA, LLC
Component: STEERING:ELECTRIC POWER ASSIST SYSTEM
Potential Number Of Units Affected: 17
Report Initiator: MFR MFR Report
Mercedes-Benz USA, LLC "MBUSA" is recalling certain model year 2016 C300 4Matic vehicles manufactured November 4, 2015, to March 1, 2016. In the affected vehicles, the electric power steering assist system may shutdown due to a software error.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
MBUSA will notify owners, and dealers will update the software for the electric power steering control unit, free of charge. The recall began January 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
