MERCEDES BENZ C300 2015: STEERING

General Information

NHTSA Campaign ID Number: 14V598000

Make Model Year
MERCEDES BENZ C300 2015
Date Owners Notified Date Received by ODI Date Added to Database
2014-10-01 2014-09-26 2014-09-26

Production Dates: 2014-03-28 - 2014-09-18

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2014090008

Component: STEERING

Potential Number Of Units Affected: 10509

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC "MBUSA" is recalling certain model year 2015 C300 4Matic and C400 4Matic vehicles manufactured March 28, 2014, to September 18, 2014. If the steering coupling interlock mechanism is not locked in place, the sliding shaft, which is part of the steering column, could become disengaged from the steering coupling socket due to vibrations, steering thrust, or load feedback from the road surface.

Consequence

If the sliding shaft becomes disengaged from the steering coupling socket, the driver may experience noises, steering backlash, and in a worst case, loss of steering control, which may increase the risk of a crash.

Remedy

MBUSA has notified owners, and dealers will inspect the steering coupling interlock mechanism to verify that it is in the locked position, free of charge. The recall began on October 1, 2014. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2014090008.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.