MERCEDES BENZ C CLASS 1999: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

General Information

NHTSA Campaign ID Number: 01V366000

Make Model Year
MERCEDES BENZ C CLASS 1999
Date Owners Notified Date Received by ODI Date Added to Database
2002-02-20 2001-12-04 2001-12-19

Production Dates: 1997-04-01 - 1999-06-30

Manufacturers Involved: Mercedes-Benz USA, LLC

Component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Potential Number Of Units Affected: 65731

Report Initiator: ODI ODI Report

Summary

VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH HOPPECKE BATTERIES. THE BATTERY MAINTENANCE SCHEDULE COULD BE LESS THAN NEEDED TO MAINTAIN PROPER ELECTROLYTE LEVELS.

Consequence

THE LOW ELECTROLYTE LEVELS RESULT IN ACCELERATED BATTERY GRID GROWTH, INCREASED POTENTIAL FOR INTER-CELL RUPTURE AND SPARKING, AND THE POTENTIAL FOR A BATTERY EXPLOSION.

Remedy

DEALERS WILL INSPECT THE BATTERIES, INCLUDING FLUID LEVELS. SOME BATTERIES MAY BE REPLACED IF NECESSARY, ON A CASE BY CASE BASIS. IN ADDITION TO THE BATTERY INSPECTION, THE ADDITION OF LABELS IN THE VEHICLE OWNER'S MANUAL AND ENGINE COMPARTMENT WILL BE INCLUDED TO CONSPICUOUSLY REMIND OWNERS AS WELL AS DEALER AND SERVICE PERSONNEL OF THE NEED TO PERFORM BATTERY MAINTENANCE. OWNER NOTIFICATION BEGAN FEBRUARY 20, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Notes

ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.