MERCEDES BENZ AMG GLE43 2016: ELECTRICAL SYSTEM:SOFTWARE

General Information

NHTSA Campaign ID Number: 17V506000

Make Model Year
MERCEDES BENZ AMG GLE43 2016
Date Owners Notified Date Received by ODI Date Added to Database
2017-09-18 2017-08-14 2017-08-16

Production Dates: 2014-07-09 - 2017-05-12

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2017090005

Component: ELECTRICAL SYSTEM:SOFTWARE

Potential Number Of Units Affected: 12322

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2016-2017 AMG GLE43 Coupe, and 2017 AMG GLE43 vehicles. The engine control unit and transmission control unit software may have compatibility conflicts and cause the engine to shut-down while the driver brakes to a stop, or accelerates following an ECO start.

Consequence

If the engine shuts down, there is increased the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will reprogram the engine and transmission control unit software, free of charge. The recall begin September 18, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.