MERCEDES BENZ AMG E63S 2021: ELECTRICAL SYSTEM:SOFTWARE
NHTSA Campaign ID Number: 21V354000
| Make | Model | Year |
|---|---|---|
| MERCEDES BENZ | AMG E63S | 2021 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2021-06-28 | 2021-05-14 | 2021-05-17 |
Manufacturers Involved: Mercedes-Benz USA, LLC
Manufacturer Campaign Number: 2021050012
Component: ELECTRICAL SYSTEM:SOFTWARE
Potential Number Of Units Affected: 343191
Report Initiator: MFR MFR Report
Federal Motor Vehicle Safety Standard Number: 111
Mercedes-Benz USA, LLC "MBUSA" is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard "FMVSS" number 111, "Rear Visibility."
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
The multimedia system software will be updated by a dealer, or through an over-the-air "OTA" update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
