MERCEDES BENZ AMG C43 2019: ELECTRICAL SYSTEM:SOFTWARE

General Information

NHTSA Campaign ID Number: 18V909000

Make Model Year
MERCEDES BENZ AMG C43 2019
Date Owners Notified Date Received by ODI Date Added to Database
2019-01-29 2018-12-19 2019-01-30

Production Dates: 2017-07-05 - 2018-11-26

Manufacturers Involved: Mercedes-Benz USA, LLC

Manufacturer Campaign Number: 2018120025

Component: ELECTRICAL SYSTEM:SOFTWARE

Potential Number Of Units Affected: 675

Report Initiator: MFR MFR Report

Summary

Mercedes-Benz USA,LLC "Mercedes" is recalling certain 2019 C43 AMG, C43 AMG Cabrio, C43 AMG 4MATIC Coupe, C300 4MATIC, C300 4MATIC Coupe, C300 Coupe, C300 Cabrio, C300 4MATIC Cabrio, and C300 vehicles. After parking and exiting the vehicle, the Electronic Stability Program "ESP" software may prevent the electronic parking brake from being disengaged when returning to the vehicle, unless the ESP system is deactivated.

Consequence

Driving the vehicle with the ESP system deactivated could increase the risk of a crash.

Remedy

Mercedes has notified owners, and dealers will update the ESP system software, free of charge. The recall began January 29, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2018120025.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.