MERCEDES BENZ 500 1992: VISIBILITY

General Information

NHTSA Campaign ID Number: 96V175000

Make Model Year
MERCEDES BENZ 500 1992
Date Owners Notified Date Received by ODI Date Added to Database
1996-11-15 1996-09-19 1996-09-26

Manufacturers Involved: Mercedes-Benz USA, LLC

Component: VISIBILITY

Potential Number Of Units Affected: 28874

Report Initiator: MFR MFR Report

Summary

IF ONE OF THE HEADLAMP WIPER ARMS BECOMES MISALIGNED, THE WIPER BALDE CAN LODGE IN THE GROOVE UNDER THE HEADLAMP. IF THE WASHERS ARE ACTIVATED WITH THE WIPER BLADE IN THE MISALIGNED AND LODGED POSITION, THE WASHER PUMP WILL RUN CONTINUOUSLY EXPELLING ALL AVAILABLE FLUID.

Consequence

PUMP OPERATION IN THE ABSENCE OF FLUID CAN CAUSE THE PUMP TO OVERHEAT AND CAUSE A VEHICLE FIRE.

Remedy

DEALERS WILL REPLACE THE HEADLAMP WASHER PUMP ON THESE VEHICLES.

Notes

OWNER NOTIFICATION:OWNER NOTIFICATION BEGAN NOVEMBER 18, 1996. NOTE:OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-800-424-9393.