MCI J4500 2019: VISIBILITY:SUN/MOON ROOF ASSEMBLY

General Information

NHTSA Campaign ID Number: 19V344000

Make Model Year
MCI J4500 2019
Date Owners Notified Date Received by ODI Date Added to Database
2019-06-20 2019-05-03 2019-05-06

Production Dates: 2018-06-27 - 2018-12-22

Manufacturers Involved: Motor Coach Industries

Manufacturer Campaign Number: SB 471

Component: VISIBILITY:SUN/MOON ROOF ASSEMBLY

Potential Number Of Units Affected: 75

Report Initiator: MFR MFR Report

Summary

Motor Coach Industries "MCI" is recalling certain 2019 J3500 and D4505 buses, and 2018-2019 J4500 buses equipped with Transpec T287x Series glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.

Consequence

If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.

Remedy

MCI will notify owners, instructing them to contact the hatch manufacturer for a replacement roof hatch, free of charge. The recall began June 20, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 471.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.