MCI E4500 2011: STEERING:HYDRAULIC POWER ASSIST SYSTEM

General Information

NHTSA Campaign ID Number: 19V027000

Make Model Year
MCI E4500 2011
Date Owners Notified Date Received by ODI Date Added to Database
2021-05-14 2019-01-07 2019-01-31

Production Dates: 1997-05-01 - 2014-05-13

Manufacturers Involved: Motor Coach Industries

Manufacturer Campaign Number: SB 469

Component: STEERING:HYDRAULIC POWER ASSIST SYSTEM

Potential Number Of Units Affected: 2089

Report Initiator: MFR MFR Report

Summary

Motor Coach Industries "MCI" is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle "tag axle" steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.

Consequence

Loss of steering control may increase the risk of a crash.

Remedy

MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.