MCI E4500 2002: VISIBILITY:GLASS, SIDE/REAR

General Information

NHTSA Campaign ID Number: 10V373000

Make Model Year
MCI E4500 2002
Date Owners Notified Date Received by ODI Date Added to Database
2010-08-23 2010-08-11 2010-08-13

Production Dates: 2000-12-10 - 2005-06-10

Manufacturers Involved: Motor Coach Industries

Manufacturer Campaign Number: 348

Component: VISIBILITY:GLASS, SIDE/REAR

Potential Number Of Units Affected: 1087

Report Initiator: MFR MFR Report

Summary

MCI IS RECALLING CERTAIN MODEL YEAR 2001-2004 E4500, MODEL YEAR 2002-2006 E4500C, MODEL YEAR 2001-2005 J4500, AND MODEL YEAR 2006 J4500C MOTOR COACHES EQUIPPED WITH SE-GI PASSENGER WINDOWS. THE ADHESIVE BOND BETWEEN THE WINDOW GLASS AND THE ALUMINUM WINDOW FRAME ON THE AFFECTED COACHES MAY DEGRADE.

Consequence

IF THE WINDOW GLASS BECOMES PARTIALLY OR COMPLETELY DEBONDED FROM ITS FRAME, THE WINDOW GLASS MAY DETACH AND FALL FROM THE COACH AND CAUSE PERSONAL INJURY OR PROPERTY DAMAGE.

Remedy

DEALERS WILL INSPECT, TEST, AND REPAIR, AS NECESSARY, THE SE-GI WINDOW ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 23, 2010. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.

Notes

MCI SAFETY RECALL NO. 348.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 'TTY 1-800-424-9153', OR GO TO HTTP://WWW.SAFERCAR.GOV .