MAZDA MAZDA3 2020: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

General Information

NHTSA Campaign ID Number: 19V907000

Make Model Year
MAZDA MAZDA3 2020
Date Owners Notified Date Received by ODI Date Added to Database
2020-02-14 2019-12-19 2019-12-19

Production Dates: 2018-09-25 - 2019-10-23

Manufacturers Involved: Mazda Motor Corp.

Manufacturer Campaign Number: 4219L

Component: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Number Of Units Affected: 35390

Report Initiator: MFR MFR Report

Summary

Mazda North American Operations "Mazda" is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System "SBS" can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle.

Consequence

Stopping the vehicle unexpectedly increases the risk of a crash.

Remedy

Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner's manual. These repairs will be performed free of charge. The recall began February 14, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4219L.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.