MAZDA CX-90 2024: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

General Information

NHTSA Campaign ID Number: 23V719000

Make Model Year
MAZDA CX-90 2024
Date Owners Notified Date Received by ODI Date Added to Database
2023-12-20 2023-10-26 2023-10-26

Manufacturers Involved: Mazda Motor Corp.

Manufacturer Campaign Number: 6323J

Component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

Potential Number Of Units Affected: 4252

Report Initiator: MFR MFR Report

Summary

Mazda North American Operations "Mazda" is recalling certain 2024 CX-90 plug-in hybrid electric "PHEV" vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6323J.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.