MAZDA CX-30 2021: STRUCTURE:BODY:HATCHBACK/LIFTGATE

General Information

NHTSA Campaign ID Number: 21V086000

Make Model Year
MAZDA CX-30 2021
Date Owners Notified Date Received by ODI Date Added to Database
2021-04-08 2021-02-18 2021-02-18

Manufacturers Involved: Mazda Motor Corp.

Manufacturer Campaign Number: 4621B

Component: STRUCTURE:BODY:HATCHBACK/LIFTGATE

Potential Number Of Units Affected: 13857

Report Initiator: MFR MFR Report

Summary

Mazda North American Operations "Mazda" is recalling certain 2020-2021 CX-30 vehicles. When fully opened, the power liftgate may partially lower unexpectedly when the vehicle is parked facing uphill on a slope.

Consequence

If the power liftgate unexpectedly lowers while a person is accessing the rear storage area of the vehicle, it can increase their risk of injury.

Remedy

Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary, free of charge. The recall began April 8, 2021. Owners may contact Mazda customer service at 1-800-222-5500 option 4. Mazda's number for this recall is 4621B.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.